Miles Group Celebrates Achievement at the 2025 Toyota & Lexus Business Manager Awards

28 May 2026/byCalvin Adams/inAutomotive Awards, Dealership Updates, Staff Awards, Toyota News

It was an outstanding evening for our Miles Toyota and ILAM Toyota teams at the recent 2025 Toyota and Lexus Financial Services Business Manager Awards. These achievements highlight not only the exceptional talent within our teams, but also the high standard of service we’re proud to deliver to customers across our Toyota and Lexus dealerships throughout New Zealand.

Building on the momentum from our success at the Toyota Business Excellence Awards earlier this year, the Business Manager Awards offered a valuable opportunity to recognise and celebrate the dedication of the individuals who make up our finance and insurance teams nationwide. Read on to find out more.

2025 business manager awards Toyota Miles and ILAM team photo dark background, all wearing formal wear, black and white colours.

Leah Xiao (Miles Toyota Business Consultant), Wendy Li (ILAM Toyota Business Manager), Sophie Penney (Miles Toyota Business Consultant), Michelle Murray (Miles Toyota Senior Business Consultant), and Chris Rogers (Head of Dealer Sales – Toyota & Lexus).

Miles Toyota and ILAM Toyota: Toyota Finance Excellence Cup

Following their win in the Toyota Finance & Insurance Excellence category at the Business Excellence Awards earlier this year, we’re proud to announce that our Miles Toyota and ILAM Toyota teams have also been awarded the prestigious Toyota Finance Excellence Cup.

This recognition highlights their commitment to delivering tailored Toyota Finance and Insurance solutions, supporting customers throughout every stage of their vehicle ownership journey.

Wendy Li (ILAM Toyota Business Manager), and Chris Rogers (Head of Dealer Sales – Toyota & Lexus).

Group 1 Branch of the Year: ILAM Toyota

Congratulations to our ILAM Toyota team on being named Group 1 Branch of the Year. This outstanding achievement reflects the team’s dedication, professionalism, and commitment to delivering exceptional service every day.

Their hard work and focus on excellence continue to set the benchmark across the network – well done to everyone involved in this well-deserved success.

2025 business manager awards ILAM Toyota, Wendy Li standing with her trophy for GFV

Wendy Li (ILAM Toyota Business Manager), and Chris Rogers (Head of Dealer Sales – Toyota & Lexus).

TFS Future Value (GFV) Salesperson of the Year: Wendy Li

Wendy Li from our ILAM Toyota branch was recognised as the TFS Future Value Salesperson of the Year – an achievement that reflects her exceptional commitment to customer care.

Toyota Future Value is a flexible finance option that provides a guaranteed vehicle value at the end of the term, giving customers the confidence to upgrade, retain, or return their Toyota. Wendy was acknowledged for her ability to guide customers through this option with clarity, confidence, and genuine support.

2025 business manager awards Toyota miles team with two awards

Leah Xiao (Miles Toyota Business consultant), Michelle Murray (Miles Toyota Senior Business Manager), Sophie Penney (Business Consultant).

2025 Finance Excellence Cup Winner and – TFS Quote Excellence Award: Michelle, Miles Toyota

We are proud to announce that Leah, Sophie, and Michelle won the 2025 Finance Excellence Cup – which is an outstanding achievement that reflects their dedication, teamwork, and commitment to delivering exceptional finance solutions to our customers.

A special congratulations to Michelle for also taking out the TFS Quote Excellence Award. This recognition highlights her expertise, attention to detail, and ability to deliver accurate and tailored solutions that enhance the customer experience. A fantastic and well-deserved accomplishment all round.

2025 Business Manager Awards Toyota Miles Michelle

Michelle Murray (Miles Toyota Senior Business Consultant).

$10m Dollar Club: Michelle, Miles Toyota

Well done Michelle from Miles Toyota on reaching the impressive $10M Dollar Club milestone. This achievement is a testament to her dedication, expertise, and consistent commitment to delivering outstanding finance and insurance solutions. Michelle’s success reflects her strong customer focus and the trust she builds with every interaction – an exceptional accomplishment and well deserved.

2025 business manager awards nominees pacific toyota sitting at table

Anelda Smith (Pacific Toyota Finance & Insurance Consultant), Christine Vassilatos (Pacific Toyota Finance & Insurance Manager).

Special Mention to Pacific Toyota

Congratulations to our Pacific Toyota team on their well-deserved nomination of the TFS Group 2 Branch of the year at the 2025 Toyota and Lexus Financial Services Business Manager Awards. Being recognised among the best in the network is a fantastic achievement and reflects the team’s dedication, professionalism, and commitment to delivering outstanding customer experiences. We’re incredibly proud of their efforts and the high standard they continue to uphold.

Honourable Mentions

In addition to our accolades, the team were also nominated for various awards including:

Wendy Li | Nominated for the Insurance Salesperson of the Year
Wendy Li | Nominated for the Toyota Insurance Salesperson of the year
Leah Xiao | Nominated for the TFS Breakthrough Performer Award
Michelle Murray | Nominated for the Toyota Finance Business Manager of the Year
Michelle Murray | TFS Individual Volume Award

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Our Toyota Business Managers

Our Business Managers at our dealerships throughout New Zealand are invaluable members of our team. They don’t just do finance (although they do that exceptionally well!), they’re also best-equipped to help with everything from vehicle paint protection to insurance.

Careers with the Miles Group

From humble beginnings in Christchurch our founder Bruce Miles has lifted the bar in New Zealand’s automotive industry for over 40 years. Dedicated to each brand we represent; the Miles Group prides itself on cultivating a strong team that makes our dealerships best-in-class.

We’re the perfect place to start or continue your automotive career in New Zealand. As a people-focused business, we believe our commitment to our team is the key to success. If our team is motivated, happy, skilled, and well-resourced, then our team will look after our customers.

We are New Zealand’s leading independent automotive group and have a variety of jobs in the car industry available across the country. All roles come with exceptional levels of support, training, and opportunities for career advancement throughout our group.

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