At Miles Group, we often speak about The Miles Group Way – a commitment to delivering an experience where every guest feels respected, informed, and genuinely cared for, at every stage of their vehicle journey.

While this philosophy is consistent across all our dealerships, our team at Miles Škoda has recently been in the spotlight for bringing this to life with a “Simply Clever” touch.

Lyric Newton, Škoda Certified Service Advisor at Miles Škoda, was recently honoured with the ‘Individual Customer Service Award’. Whether she is advocating for a goodwill repair for a customer in Auckland or rearranging a workshop schedule to help a local client meet a deadline, Lyric’s approach is a perfect example of the dedication we strive for.

The dealership’s win of ‘Dealer of the Year’ last year – for the second consecutive year – along with the ‘Customer Excellence Award’ reinforces this culture of care, consistency, and commitment.